COVID-19 Readiness

To help your company understand and address issues surrounding the COVID-19 pandemic, we are providing services in risk mitigation, and crisis management and response.

Food Safety Culture COVID-19 Employee Survey 

Employees are the backbone of your COVID-19 efforts. 

Engaged employees who understand your program expectations and appreciate the risks are more likely to adhere to your program, stay well and help you stay operational.

As a global leader in food safety culture and employee engagement, we’ve seen how employee surveys can be used to drive improvements in culture. We know they can work and we hope the answers to these questions help you protect your employees and keep your operations running.

Contact NSF if you’d like to discuss effective ways to deliver these surveys or download our Food Safety Culture Covid-19 Employee Survey now.

Supply Chain Resiliency Rapid Response to COVID-19

NSF International’s rapid response services are actively helping companies find qualified alternative suppliers during the current global supply chain disruptions.

Identify your specific product requirements, and we can search our extensive global database for suppliers based on your criteria. We compile a comprehensive report identifying potential alternate suppliers including certifications and locations.

For more information and to take advantage of the service, contact us at

One-Hour COVID-19 Readiness Assessment Phone Consultation

Our resident microbiology expert, Dr. Ruby Lee, will conduct a one-hour phone consultation on COVID-19 risks, answer your questions, help your company manage the COVID-19 risks and help you reassure your customers. Dr. Lee will walk you through the latest understanding of transmission risks related to personnel, visitors, raw materials, sanitation control and business continuity.

Mock COVID-19 Readiness Exercise

This exercise is custom built for your operation and circumstances and designed to test your ability to respond to a variety of different scenarios. The exercise will identify gaps in your program and give you the insight to make critical improvements where needed. This exercise is delivered by Rod Wheeler, CEO of the Food Defense Institute.

Contingency Supplier Approval Services

Our team of supplier management PCQI experts will respond quickly to conduct the necessary supplier approval work on your behalf. NSF will ensure your approved contingency supply chain process meets your food safety expectations delivering consistent and safer ingredients, raw material or packaging material to you.

Consultant Bio:

Dr. Ruby Lee

Dr. Ruby Lee has served as Senior Microbiologist & Senior Food Safety Specialist at NSF International since 2011. She completed an MSc in microbiology and a Ph.D. in food science and technology and was a postdoctoral scientist in animal science at Iowa State University. Dr. Lee is a much sought-after speaker and an authority on various food safety topics.

Rod Wheeler

Rod Wheeler, MA, is the founder and CEO of The Global Food Defense Institute, which provides educational training and certification programs for the food, agriculture and chemical industries to ensure confidence and protection and to guard against intentional contamination and sabotage. Rod is a seasoned homeland security, law enforcement and food defense expert. He is a former “all-star” homicide detective with the Metropolitan Police Department in Washington DC as well as an investigator for the state of Ohio Attorney General.

You can rely on NSF to provide you with current and accurate information. For more information, contact